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The Resident Assistance program (RAP) is a confidential evaluation, grief counseling, and referral service designed to assist the resident and family members in finding help with a wide variety of problems. The RAP is intended to help the resident complete the Program in the healthiest condition possible, whether that health is mental, physical, or spiritual. This service is voluntary, completely confidential and provided as a benefit of the residency program. To access the program a resident calls 813-870-3344, a number reserved specifically for the Resident Assistance Program.

The first three visits by the resident and/or his/her family member to the RAP are free of charge. The program is staffed by highly qualified professionals to help with any area of concern related to emotional difficulties, marital problems, alcohol or drug abuse, family matters, grief and loss or legal and financial concerns. The service is established through non-University providers to assure privacy and freedom from interaction with colleagues or supervisors.

Pamphlets describing the Resident Assistance Program are available from all residency coordinators, at the GME Office at the College of Medicine, and in the lounge and study/call rooms at Tampa General Hospital.

To receive assistance simply call RAP at 813-870-3344, 24 hours a day, seven days a week.

Additional information is available through the RAP provider website at www.woodassociates.net .  Newsletters covering items of interest are published at www.woodassociates.net\rap

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OMBUDSMAN  

The GME ombudsman function provides another forum in which individual residents can address concerns in a confidential and protected manner.  The GME ombudsman is Eric Anderson M.Ed., 813-974-7746 or eanderso@health.usf.edu.  If you have any issue concerning your residency which you need to discuss or have investigated in confidence, please call or send an e-mail to make an appointment.  Your issue will be discussed in private and addressed in confidence with no retribution. 

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